Refund Policy

Last updated: May 5, 2026

This policy explains how refund requests are handled for Whet Pro subscriptions purchased through Paddle.

Subscriptions

Whet Pro is billed as a recurring subscription. You can cancel your subscription from Whet account settings. Cancellation stops future renewals, but it does not automatically refund past charges.

Refund requests

If you believe you were charged by mistake, forgot to cancel, or cannot use Whet because of a technical issue we cannot resolve, contact us through the Support form within 14 days of the charge. We review refund requests case by case.

Payment processor

Payments, invoices, taxes, and card details are handled by Paddle. Approved refunds are processed through Paddle and may take several business days to appear on your original payment method.

Abuse and misuse

Refunds may be declined for accounts that violate Whet's Terms of Service, abuse usage limits, or use the service for prohibited content or activity.

Request a refund

Use the Support form and choose Billing. Include the email used for your Whet account and any Paddle invoice or transaction details you have.